![]() Make sure you log in with the same TomTom account that you use on your navigation device. If you don't see your email address, click Make sure your computer is connected to the internet.Īt the top of the page, make sure you see the email address for your TomTom account. Make sure you are logged in with the same TomTom account that you use on your navigation device. Make sure your smart phone is connected to the internet. You can now use the MyDrive website to add new favourites and syncronise routes and destinations to your navigation device. On your computer, open a browser and go to Log in to your TomTom account or create a new account. ![]() On your navigation device, tap back (top left corner button) > If your device is recognised by your computer you see this message on your device: See:Ĭonnect your navigation device to the computer using a USB Cable. Make sure that MyDrive Connect is installed on your computer. The following non-connected devices are compatible with the MyDrive website: If this does not happen, check the MyDrive mobile app or website. If your navigation device is connected then you are logged in to MyDrive, and your destinations and places should synchronise in a few moments. Your navigation device connects to your TomTom account. , enter the email address and password you use for your TomTom account. If your navigation device uses the internet connection of a smartphone, Make sure your device is within range of a cellular network. GO 5000 / 5100 / 60 use a built-in GPRS modem. In the Main Menu, check the icon in the top right corner: Make sure there is a stable Internet connection. Make sure your navigation device is connected to MyDrive Connect. Make sure your navigation device is connected to the internet. If you get an error during an update, try the following: Make sure you are using the latest version of MyDrive Connect. The following connected devices are compatible: Make sure your navigation device is compatible with the MyDrive mobile app or website. You can choose where to install MyDrive Connect.If you have problems when synchronising destinations and places from the MyDrive mobile app or website to your TomTom navigation device, follow these steps. You will now remain logged in when restarting the application. Support the management of multiple devices with one user account (view, add, remove, name devices). In the settings for MyDrive Connect, the option to automatically download updates is now selected by default.Ĭompatible with macOS Sierra (OS X 10.12).Īdded the option to enable/disable automatic download of content to the computer.Īdded the option to set a start time for automatic downloads. You can now see if the version of MyDrive Connect you are using is a beta release by going to You can now see if each MyDrive Connect release is a beta release, a mandatory update or a regular update. : with this release you are offered two consecutive updates to MyDrive Connect. This release fixes an issue which could cause the program to crash during installation on some Windows computers Users of Daimler's Smart Media-System are now offered a separate, dedicated version of MyDrive Connect This feature is available for the devices using application version 18.2 or higher. You can now cancel downloads started in TomTom MyDrive Connect if you don't have time to wait for them. ![]() Option to send log files to TomTom Customer Care to assist with any troubleshooting of the MyDrive Connect application Several performance improvements and bug fixes have been made. Improved application logs and reporting options. You can now clear the application cache by going to settings. DisablingĬan improve connection stability when updating your device. Option to disable/enable USB power saving function. This build updates our branding and colour scheme.
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